Privacy Policy

5G Open Innovation Lab, LLC (“5G OI Lab” or “We”) endeavors to maintain the highest standards of confidentiality and respects the privacy of its customers and affiliates. We reserve the right to make changes to this Privacy Policy at any given time. If at any point in time 5G OI Lab decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when the information was initially collected, 5G OI Lab will update this Policy.

1. The purpose of this Policy is to express that 5G OI Lab takes appropriate steps to use, request, collect, store, or disclose information when you engage with 5G OI Lab or utilize any products or services (collectively the “Services”) including but not limited to participation in the Program.

This Policy governs any and all data collection and usage by 5G OI Lab. Through the use of the Services and website, you are therefore consenting to the data collection procedures expressed in this Policy.

As a company with a global presence, 5G OI Lab is subject to the varying requirements of data protection legislation in jurisdictions where 5G OI Lab operates. 5G OI Lab’s aim is to be as consistent as possible and obey all applicable laws and apply the highest standard of privacy laws.    

Personally Identifiable Information (PII): Any information about an individual or commercial entity, including any information that can be used to distinguish or trace an individual’s identity, such as name, address, email address, telephone number and demographic information, such as age, gender, and interests, that you voluntarily give 5G OI Lab in participation in the Program, provision of Services or interaction with 5G OI Lab’s websitehttps://www.5goilab.com.

Program: 5G OI Lab’s bi-annual program consisting of corporate entities or startups, which have applied and are accepted to participate (“Members”).  

• 5G OI Lab respects your privacy. 5G OI Lab maintains and reserves the right to contact you if needed for non-marketing purposes (i.e. bug alerts, security breaches, account issues, or changes in Services). In certain circumstances, 5G OI Lab may use its website, private portal, or other public means to post a Notice.

1. Choice and Consent. All visitors to 5G OI Lab’s website have the option to discontinue receiving communications from 5G OI Lab by way of email or newsletters. To discontinue or unsubscribe from 5G OI Lab’s communications please send an email that you wish to unsubscribe to [email protected], [email protected], or click the link, in an email or on the website, to unsubscribe. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. 5G OI Lab will continue to adhere to this Policy with respect to any PII previously collected.

1. It is always up to you whether to disclose data or PII to 5G OI Lab. Collection of PII is restricted to only that which is necessary.

We may collect PII about you from:

1. You
   1. In your initial application;
   2. In your participation and acceptance into the Program; or

• As a Member; or

1. In your contact profile in our private portal.

1. Third Parties
   1. To fulfill information in your Company’s Profile;
   2. To provide Services; or

• Pursuant to participation in the Program.

We maintain a Company Profile for corporate entities. A Company Profile is a collection of information from you and/or third parties which consists of information about your company, such as company name, email, phone number(s), website, logo, fundraising information, pitch decks, partner meeting recordings, and engagements brokered between your company and our corporate partners. When we create or enhance a Company Profile, we may collect this information from multiple sources, including but not limited to the following:

1. You;
2. Publicly available web sources that we scan using technology or manual methods;
3. Other Member or user contributions about a corporate entity;
4. Research conducted internally by 5G OI Lab; and
5. Other companies and partners that license information to or from 5G OI Lab.

We may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which assists 5G OI Lab in providing and maintaining superior quality service.

We may have the occasion to collect cookies, sent from your web browser. You may limit the collection of cookies through your browser settings.

5G OI Lab’s website is not directed to, and does not knowingly collect personal identifiable information from, children. If it is determined that such information has been inadvertently collected from children, 5G OI Lab shall immediately take the necessary steps to ensure that such information is deleted from 5G OI Lab databases, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. If you are a child, you must seek and obtain parent or guardian permission to use 5G OI Lab’s website and/or Services.

5G OI Lab does not maintain your credit card information.    

1. Use and Retention. 5G OI Lab collects data for several reasons, including but not limited to:

1. To better understand your needs and provide you with Services;
2. To create or manage your account or Company Profile;
3. To contact you regarding your account, Membership, Services, or participation in the Program;
4. To fulfill 5G OI Lab’s interest in improving Membership, Services, or participation in the Program;
5. To prevent fraudulent transactions, monitor against theft, and protect against criminal activity;
6. To contact you to fill out surveys or participate in other types of market research, with your consent;
7. To utilize 5G OI Lab’s website according to your online behavior and personal preferences;
8. To respond to issues related to Services, Membership, or your participation in the Program;
9. To provide customer service through phone calls and post-call surveys;
10. To respond to requests for information from law enforcement, regulatory or licensing authorities, or the state or federal government.

The data 5G OI Lab collects from you will be stored for no longer than necessary. The length of time information is retained will be determined on elements including but not limited to the following: 

1. The length of time your PII remains relevant;
2. The reasonable length of time to keep records to demonstrate 5G OI Lab has fulfilled its duties and obligations;
3. The time period as required by law or recommended by regulators, professional bodies, or associations;
4. The requirements as prescribed in any and all contracts with you, the existence of your consent, and in 5G OI Lab’s legitimate interest in keeping such information as stated in this Policy.

5G OI Lab will delete information once it no longer needs to be retained 

• Disclosure and Onward Transfer.

5G OI Lab may not use or disclose the information provided by you except under the following circumstances:

1. As necessary to enhance Membership, Services, the Program;
2. In order ways described in this Policy or to which you have otherwise consented;
3. In the aggregate with other information in such a way so that your identity cannot reasonably be determined;
4. As required by law, or in response to a subpoena or search warrant, to protect the rights, property, and safety of others;
5. To outside auditors who have agreed to keep the information confidential;
6. As necessary to enforce Terms of Service; or
7. As necessary to maintain, safeguard and preserve all the rights and property of 5G OI Lab.

Third Parties. 5G OI Lab may share information with third parties that perform services for 5G OI Lab or on 5G OI Lab’s behalf, including marketing efforts, PR efforts, data analyses, email delivery hosting services, location services, customer service, and marketing assistance.

5G OI Lab’s website contains links to affiliate and other websites. 5G OI Lab does not claim nor accept responsibility for any privacy policies, practices, and/or procedures of other such websites. Therefore, 5G OI Lab encourages all users and visitors to be aware when leaving 5G OI Lab’s website, to read the privacy policies and/or statements of every website visited or that collects personally identifiable information. This Privacy Policy only applies to information collected by our website, in provision of Services or Program participation by 5G OI Lab and its affiliates.

You may request and obtain information about categories of PII (if any) disclosed to third parties, if any, as well as the names and addresses of all third parties with which 5G OI Lab shared PII in the immediately preceding calendar year. Outreach may be directed to [email protected]. See Section XII for Right to Know Disclosures.

• Quality and Integrity. 5G OI Lab endeavors to maintain accurate PII, and where necessary, kept up to date. 5G OI Lab will take reasonable steps to rectify or delete information that is inaccurate or incomplete.

You may rectify inaccurate information in your Company Profile. Outreach on maintaining accuracy of your information may be directed to [email protected].

1. 5G OI Lab takes precautions to protect your information. When 5G OI Lab collects information, the information is protected both online and offline. 5G OI Lab uses administrative, technical, and physical security measures to protect PII, including but not limited to:
   
   
   1. The 5G OI Lab website uses SSL;
   2. Account passwords require Single Sign-On (SSO);
   3. Access to 5G OI Lab Portal is limited on a need-to-know basis and requires Two-Factor Authentication (2FA);
   4. Industry best practices.

5G OI Lab utilizes encryption in transit and at rest. Only 5G OI Lab employees who need the information to perform a particular role or task are granted access to personally identifiable information. The computers and services in which 5G OI Lab stores personally identifiable information are kept in a secure environment. This is done to prevent any loss, misuse, unauthorized access, disclosure or modification of PII under 5G OI Lab control.

Although We work to protect the privacy of a Member’s account and other PII or information we hold in 5G OI Lab’s records, no security system is impenetrable. We cannot guarantee that information during transmission through the internet or while stored in 5G OI Lab’s systems will be absolutely safe from intrusion by malicious actors. 

1. Privacy by Design. 5G OI Lab implements Privacy-By-Design principles into the 5G OI Lab software development lifecycle. 5G OI Lab monitors training and enforcement of this Privacy Policy internally.

1. Right to Know Disclosures. 5G OI Lab respects all applicable local laws for data subject rights. This includes rights to request access or deletion of personal data. Outreach may be directed to [email protected].